The Vatican's 24/7 Switchboard

I didn't know the vatican has a 24/7 switchboard and they aren't thinking of outsourcing it. That gives them more points in my books. Catholic News Service reports:

VATICAN CITY (CNS) -- Even though it receives almost 2,000 calls a day, the Vatican is not about to outsource its small team of switchboard operators to answering machines or the labyrinth of automated phone menus.
[...]
"There are people who are a little crazy and call at 2 a.m. to do nothing but rant and rave, and there are others who call for help," said Brother Andrea Mellini, head of the Vatican's telecommunications service.
[...]
About a dozen nuns who are members of the Pious Disciples of the Divine Master work the switchboards 24 hours a day in six-hour shifts. They come from such countries as South Korea, Malta, Poland, Italy, India, Philippines and Brazil, and they speak a myriad of languages.

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The report states that you can't be transferred to the Pope. His apartment phone number is private and very few people has access to the number. So, don't bother the nuns with your insistence on wanting to talk to the Pope.